If you run a business, and avail of an outsourced service that costs $18, but find another vendor selling the same at $12, your natural reaction would be to go for the cheaper option, correct? After all, that still amounts to $6 worth of savings—and in times like these, cost savings mean everything to businesses, whether big or small. However, … Continue reading Call Centres in the Philippines: Why an hourly rate of $18 may be better than $12